Shipping Policy (updated)

At The Sweet Tea Company, we strive to ensure a seamless and efficient shipping experience for all our customers. Here's what you need to know about our shipping process:

Order Processing: Orders placed by 3 PM CST on a business day, we make every effort to have these ordered processed and shipped the same day. Orders placed after 3 PM CST, every effort will be made to have these orders shipped on the following business day. We are committed to promptly getting your items on their way (excluding holidays and weekends). Shipping costs starts at $8.65 and is subjected to change.

Tracking Your Order: To keep you informed every step of the way, we provide a tracking number for each order. This allows you to monitor the progress of your package as it makes its journey to your doorstep.

Estimated Delivery Time: Depending on the shipping method you select during checkout, your package typically arrives within 3 to 10 business days. We aim to ensure your items reach you in a timely manner, allowing you to enjoy your purchases sooner.

Note Regarding Current Shipping Delays: We understand that during these unprecedented times, more people are turning to online shopping, and shipping carriers are facing challenges that can result in delayed deliveries. Please be aware that these delays are beyond the control of The Sweet Tea Company. We are committed to keeping you updated on any potential delays and working closely with our shipping partners to minimize any inconvenience caused.

Rest assured, we are doing everything within our power to provide you with the best possible shipping experience. If you have any questions or concerns about your shipment, don't hesitate to reach out to our customer service team at info@thesweetteacompany.com. We value your business and appreciate your understanding.

Sip, savor, and stay patient. Your tea and wellness essentials are on their way!

Warm regards, The Sweet Tea Company Team